Terms & Conditions 325i – Official Platform Terms of Use

Welcome to 325i, an online casino platform built exclusively for users in Malaysia. These Terms & Conditions constitute a legally binding agreement between you as the user and 325i as the service provider. By accessing, registering for, or using any part of the 325i — whether via our website or a mobile device — you are deemed to have read, understood, and fully agreed to all terms and conditions set out in this document.

Platform 325i provides a wide range of online entertainment services, including slot games such as Fish Hunter, Cash Rocket, Power of Thor, Cai Shen, Fat Banker, Safari Wilds, Live Casino games, Andar Bahar, and various other games offered from time to time. All these services are subject to the terms and conditions stated herein, as well as any additional terms applicable to specific games or promotions.

325i reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Such amendments will take effect immediately upon publication on our website. It is your responsibility as a member to review this page periodically to ensure you are always aware of the latest applicable terms.

To register and use the services of 325i, you must meet all of the following eligibility requirements:

• You must be 21 years of age and above at the date of registration.
• You must be an individual who is resident in or located in Malaysia at the time of using the platform.
• You must have full legal capacity to enter into a legally binding agreement.
• You are not on the self-exclusion list of any gambling platform in Malaysia.
• You are not experiencing serious financial difficulties or bankruptcy.
• You are registering for yourself and not on behalf of any other individual.

325i reserves the right to request proof of identity and age at any time for verification purposes. Should it be established that a member does not meet the eligibility requirements above, 325i reserves the right to suspend or close an account with immediate effect and place a hold on any associated balance while an investigation is ongoing.

Each individual is only permitted to hold one 325i account only. Multiple account registrations by the same individual — whether using a different name, phone number, email address, or any other information — are strictly prohibited and may result in the termination of all associated accounts.

During the account registration process 325i, you agree to:

• Providing accurate, complete, and up-to-date information about yourself.
• Updating your account information should any of your details change.
• Keeping your password and login credentials confidential.
• Notifying 325i immediately if you suspect that your account has been accessed without your authorisation.

You are solely responsible for all activities that occur under your account 325i including any losses arising from failure to keep your login credentials confidential. 325i will not be held responsible for any losses arising from unauthorised use of your account resulting from your own negligence.

Identity verification may be required before your first withdrawal or upon reaching certain limits. Documents that may be requested include a copy of your identification card, bank statement, or proof of current address.

325i accepts deposits and processes withdrawals via the following payment methods recognised in Malaysia:

Deposit Requirements:

• The minimum deposit amount is RM 10 per transaction.
• All deposits must be made from a payment method registered in your own name. Deposits from third-party accounts are not accepted.
• Successfully processed deposits will be credited to your 325i your account within seconds.
• 325i does not bear any transaction fees charged by your payment service provider.

Withdrawal Terms:

• The minimum withdrawal amount is RM 30 per request.
• The daily withdrawal limit is RM 50,000 for standard accounts and can be increased upon completion of premium account verification.
• All withdrawals will be processed within 5 minutes for accounts that have completed full identity verification.
• Withdrawals must be made to the same payment method used for the deposit, in accordance with anti-money laundering requirements.
• 325i reserves the right to request additional verification documents before approving withdrawal requests exceeding RM 10,000.
• Winnings derived from bonuses are subject to wagering requirements being met before a withdrawal can be approved — please refer to the relevant bonus terms.

From time to time, 325i offers a variety of bonuses and promotions to its members, including welcome bonuses, deposit bonuses, free spins, cashback, and a loyalty programme. All bonuses and promotions are subject to the following conditions:

• Each promotion has its own expiry date and active period, which will be stated in the respective promotion's terms.
• The wagering requirement for each bonus will be specified in the respective promotion terms. Generally, wagering requirements range from 5x to 30x depending on the type of bonus.
• Bonuses may only be used on eligible games as specified in the relevant promotion terms.
• Each member is eligible to receive the welcome bonus once only.
• If 325i detects any attempt to abuse promotions — including registering multiple accounts to claim bonuses — all related accounts will be terminated and all bonus funds forfeited.
• 325i reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

All games offered on the 325i — including Fish Hunter, Cash Rocket, Andar Bahar, Power of Thor, Cai Shen, Fat Banker, Safari Wilds, and all other games — are subject to the following rules:

• All games use an RNG (Random Number Generator) system that has been certified by independent third-party auditing bodies. Every game outcome is entirely random and cannot be influenced by any party.
• The minimum and maximum bet for each game is as displayed within that game's interface.
• Any winnings obtained during a technical disruption, system error, or unauthorised connection issue will be voided. 325i is not liable for any losses arising from technical disruptions beyond our control.
• In the event of a discrepancy between the result displayed on screen and the record on the server, the server record 325i shall be considered final and binding.
• The use of automation software, bots, or any unauthorised tools to play on 325i is strictly prohibited and may result in immediate account termination.
• Players found to have used collusion strategies with other players to manipulate game outcomes will have their accounts terminated without compensation.

The RTP (Return to Player) value for each game is as stated in the relevant game information. RTP represents a long-term average and is not a guarantee for any individual gaming session. 325i is committed to providing accurate and transparent RTP information to all members.

As a member of 325i, you agree to conduct yourself at all times in a respectful, responsible, and lawful manner in accordance with Malaysian law. The following are strictly prohibited on the 325i:

• Using offensive, threatening, or demeaning language toward other members or staff 325i.
• Spreading false or misleading information about 325i or any games offered.
• Attempting to hack, disrupt, or damage the systems and infrastructure of 325i.
• Using the platform 325i for the purposes of money laundering or any other illegal activity.
• Colluding with other members to manipulate the game or bonus system.
• Registering an account using a false identity or another person's identity without their consent.
• Sharing your account login credentials with another individual.

Any violation of the above may result in a written warning, temporary suspension, or permanent account termination, depending on the severity of the breach. All decisions regarding disciplinary action are final and at the absolute discretion of 325i.

325i takes the protection of all members' personal data seriously. The collection, processing, and storage of your personal data is carried out in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Personal data collected by 325i including full name, identification card number, phone number, email address, payment information, and gaming activity history. This data is used solely for the following purposes:

• Identity verification and member eligibility.
• Deposit and withdrawal processing.
• Provision of customer support services.
• Compliance with legal and regulatory requirements.
• Service improvements and user experience enhancements.

325i will not sell, rent, or disclose your personal data to any third party without your written consent, except where required by law or a competent authority. All data is stored with 256-bit SSL encryption protection. For more information, please read the Privacy Policy our complete.

325i reserves the right to suspend or terminate any member's account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions.
• There is reasonable suspicion of fraud, money laundering, or other illegal activity.
• Account registration by individuals who do not meet the eligibility requirements.
• Abuse of the bonus or promotions system.
• Activities that compromise the security of the system or other members.

If an account is terminated due to a breach of terms, any balance in the account may be placed on hold while an investigation is conducted. Should fraud or a serious violation be proven, the balance may be forfeited in full.

Members who wish to close their own account may contact customer support 325i via email at [email protected]. All valid balances will be processed for withdrawal prior to account closure, subject to any outstanding bonus wagering requirements.

325i is fully committed to promoting responsible gaming among all its members. We believe that online casino gaming should be enjoyed as a form of entertainment — not as a primary source of income or a solution to financial difficulties.

Platform 325i provides the following tools to help members manage their playing habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control the amount you add to your account.
• Loss Limit: Set a maximum loss limit for a given period to prevent excessive losses.
• Play Time Limit: Set a daily or weekly limit on the time you spend on the platform.
• Time-Out: Take a break from the platform for 24 hours, one week, or one month.
• Self-Exclusion: The option to fully self-exclude from the platform for a set period or permanently.

To activate any of these self-control tools, please contact the support team 325i. We handle all such requests with full respect and without any negative judgment. Please also read the Responsible Gaming for further guidance and support resources.

To the extent permitted by applicable Malaysian law, 325i shall not be liable for:

• Any direct, indirect, incidental, or consequential losses arising from the use of the platform.
• Platform disruption or unavailability due to system maintenance, technical updates, or events beyond our control.
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Any technical failure, internet connection disruption, or device error on your end.
• Any changes in laws or regulations that affect the availability of our services in a given region.

Maximum liability amount 325i to any member, under any circumstances, shall not exceed the total amount deposited by that member in the 30 days prior to the claim being made.

325i reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. It is the responsibility of each member to review this page periodically. Continued use of the 325i following the publication of any amendment constitutes acceptance of the updated terms.

For changes deemed material and significant, 325i will endeavour to notify members at least 7 days before any changes take effect, via email or in-platform notification. However, such notice does not constitute an absolute obligation, and failure to receive it does not exempt you from being bound by the updated terms.

These Terms & Conditions are governed by the laws of Malaysia. Any disputes that arise will be resolved through the dispute resolution procedures established by 325i, and where necessary, through a competent Malaysian court.

If you have any questions regarding these Terms & Conditions, please contact our support team at [email protected].